Public proof profile
Bastien Mercier
Customer Success Manager
Success manager using AI to prep QBRs, summarize customer history, and surface renewal risk early.
Projects
1
Verified skills
0
Proof artifacts
6
Verified Skill Stack
Core competencies
Intelligent Ticket Routing68%
Tone & Sentiment Detection61%
RAG Document Retrieval50%
Tools and systems
PineconeCustom Python Flask APIsZendesk AI
Skills and proof signals are grounded in shipped work, artifacts, and build telemetry.
Tooling and signals
Public URL
https://www.myaiskilltutor.com/u/bastien-mercier-ai
Profile handle
@bastien-mercier-ai
Project Portfolio
QBR Prep Assistant
ShowcasedA customer-success workflow that builds account summaries, risk notes, and renewal prep materials.
2 artifacts3 build log entries