Showcased

Support Copilot with Escalation

A support copilot that retrieves documentation, drafts answers, and routes risky cases to a human.

Hannah Ouellet
Builder

Hannah Ouellet

Support Operations

Artifacts
3
Build log
3
Public URL
https://www.myaiskilltutor.com/u/hannah-ouellet-ai/projects/support-copilot-with-escalation

Execution history

info3/6/2026, 1:48:20 PM

Mapped support copilot with escalation into a scoped workflow with clear success criteria.

success3/6/2026, 3:48:20 PM

Integrated Zendesk AI and Pinecone to strengthen rag document retrieval.

success3/6/2026, 5:18:20 PM

Built a support copilot with escalation rules.

Attached outputs